Returns and Cancellations Policy

Return and Refund Policy

Thank you for shopping at gifteverytime.com.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Gifttogive LLP, Address 1234, kormangala.
  • Service refers to the Website.
  • Website refers to gifteverytime.com.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order before the order is shipped or dispatched. you would be receiving order cancellation email for the same

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day of cancellation. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

    • In case of any manufacturing defect, customers may notify us within 72 hours from the delivery. However, in case of transit damages, the issue has to be reported within 48 hours. After which we may not be able to accept the complaint.
    • Defects will be replaced or refunded. If you don’t not like the products send it back to us.
    • Products to be returned have to be shipped to our store by the customer.
    • The courier charges for the returns will have to be borne by the customer.
    • The amount paid by you for the product through any of the payment modes will be credited to your Gifteverytime account as Voucher Code. Please note that the shipping charges are non-refundable.
    • Once the refund amount is in your account, you can use the credit to order a replacement or buy a new product. The credited amount will be valid for 1 year.

Return to address:

Gifteverytime
No.274/1, 6th Main Road
1st Cross,Mico Layout, Btm Layout 2nd Stage
Bangalore 560076
India
PH: 9964448211

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

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